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Press Release

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November 13, 2001

Palm Opens COMDEX With New Palm Store, Special Show Pricing

Hear Dave Nagel, CEO Platform Solutions Group:
Pioneering the Digital Lifestyle, COMDEX SuperSession

Hear Ken Wirt, Sr. VP, Solutions Group Marketing:
Owning the Customer Experience, Harvard/McKinsey IT Symposium

LAS VEGAS, COMDEX, Booth No. L6155, Nov. 12 /PRNewswire/ -- Palm, Inc. (Nasdaq: PALM), a leading provider of handheld computers, today opens the COMDEX tradeshow with a new Palm Store, special product offers and several speaking engagements planned for the week of Nov. 12 at the Las Vegas Convention Center. Palm remains the undisputed leader in handheld computing
with more than 175,00 innovative developers and solutions providers -- and 32 of these companies will be exhibiting in the Palm booth (No. L6155).
For the first time at a tradeshow, visitors can purchase Palm(TM) handhelds, accessories and Expansion Cards in a new Palm Store located in the company's booth. Preceding retail outlets, the Palm Store is the first place the new PalmPak(R) Travel Card:  Rand McNally Road Atlas will be available for purchase. In addition, the Palm OS(R) 4.1 upgrade, scheduled for general
availability on Nov. 15, is being made available in advance to conference attendees at the Palm Store. 

Other notable products offered at the Palm Store include the recently announced PalmPak eBook series (Personal Finance, Mystery and Sci-Fi editions) and the Palm m125, m500, m505 and m105 handhelds. "Tradeshow after tradeshow, people request to purchase Palm products on
the show floor," said Satjiv Chahil, Palm's chief marketing officer. "The Palm Store gives them the opportunity to take home our latest products and other accessories -- including faceplates for the m100 series and slim leather cases for the m500 series -- all at very attractive prices."

Palm News at COMDEX
In separate releases today, Palm also made several joint and third-party
announcements at COMDEX:

    -- Palm and Rand McNally announced a marketing alliance to deliver a
       co-branded mobile travel solution and debuted the PalmPak Travel Card:
       Rand McNally Road Atlas for Palm m505, m500 and m125 handhelds.
    -- Palm and Panasonic launched new promotions for Secure Digital (SD)
       Memory Cards and SD-enabled products. Palm's Satjiv Chahil will be
       present at a press event to be held at the SD Association Pavilion at
       10:30 a.m. this morning.
    -- Palm and Copytalk announced a marketing alliance in which Palm will
       become Copytalk's exclusive hardware partner through March 2002.
    -- Palm and BoomerangIt announced the availability of BoomerangIt's
       loss-protection service for Palm handhelds and accessories.

    A Palm virtual press package outlining all of these announcements is
available electronically at

Speaking Event Details
The conference also gives visitors the opportunity to hear Palm's views on
customer satisfaction, the impact of mobile computing on sales automation and
the digital lifestyle.

    -- Tuesday, Nov. 13, 11:15 a.m. to 12:15 p.m., MGM Grand Hotel/Conference
       Center, Rm. 316.
       Ken Wirt, senior vice president of Solutions Group Marketing at Palm,
       is scheduled to participate in a debate, "Who Owns the Customer
       Experience?" This session, sponsored by Harvard Business School
       Publishing and McKinsey & Company, will explore creative ways to
       attract and retain long-term customer loyalty.
    -- Tuesday, Nov. 13, 12:30 p.m. to 1:45 p.m., MGM Conference Center,
       Rm. 101
       Dan Glessner, director of Enterprise Marketing at Palm, is scheduled to
       speak at Customer 360 on "The Impact of Mobile/Pervasive Computing on
       Sales Automation." This debate will focus on the move to pervasive
       computing and what that means for enterprises in the next two to three
    -- Tuesday, Nov. 13, 3 p.m. to 4 p.m., Las Vegas Hilton, Ballroom C
       David Nagel, chief executive officer of the Platform Solutions Group at
       Palm, is scheduled to speak on "Pioneering the Digital Lifestyle." This
       SuperSession panel will explore the future of the new digital world and
       discuss the physical, cultural and psychological implications for

Additional details on Palm speaking events can be found at
All registered attendees of COMDEX are welcome to attend these events and use
the Palm Store. Members of the press interested in interviewing a Palm
executive at COMDEX should contact Jennifer Stryd of A&R Partners at
650-762-2845 or

About Palm, Inc.
Palm, Inc. is a pioneer in the field of mobile and wireless Internet
solutions and a leading provider of handheld computers, according to IDC
(December 2000). Based on the Palm OS platform, Palm's handheld solutions
allow people to carry and access their most critical information wherever they
go. Palm(TM) handhelds address the needs of individuals, enterprises and
educational institutions through thousands of application solutions.
    The Palm OS platform is also the foundation for products from Palm's
licensees and strategic partners, such as Acer, Franklin Covey, HandEra
(formerly TRG), Handspring, IBM, Kyocera, Samsung, Sony and Symbol
Technologies. Platform licensees also include AlphaSmart, Garmin and Nokia.
The Palm Economy is a growing global community of industry-leading licensees,
world-class OEM customers, and approximately 175,000 innovative developers and
solution providers that have registered to develop solutions based on the Palm
OS platform. Palm went public on March 2, 2000. Its stock is traded on the
Nasdaq national market under the symbol PALM. More information is available at .

NOTE:  Palm OS and PalmPak are registered trademarks and Palm is a
trademark of Palm, Inc. Other brands may be trademarks of their respective

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Last modified: Wednesday December 03, 2003.

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